propublica.org/article/cfpb-consumer-complaint-database The Federal Agency That’s Supposed to Protect Consumers Just Made Another Business-Friendly Move
The CFPB just stopped publishing consumers' raw complaint narratives, the same records that helped expose a Wisconsin tribe charging up to 790% interest and credit bureaus quietly resolving fewer disputes. A ProPublica reporter breaks down what accountability journalism loses when the government buries its own consumer complaint files.
— via ProPublica, Joel Jacobs