404media.co/meta-tests-muse-ai-agent-calls-that-are-actually-made-by-humans-in-a-call-center Meta Tests Muse AI Agent Calls That Are Actually Made By Humans in a Call Center
Meta's Muse AI can call a restaurant to book your table, except sometimes it's not AI at all. Internal messages show human agents in call centers quietly picking up requests the assistant can't handle, and Meta's own employees are worried about what that means for privacy.
— via 404 Media, Jason Koebler
