Steal These 4 Proven Customer-Retention Strategies
https://www.entrepreneur.com/article/299662
Did you know that only 32 percent of customers are likely to place a second order in their first year as a customer? That means you’re losing most of your customers after their first purchase. Unless you create a strategy to retain them, you’re wasting valuable marketing resources.
Here are just a few reasons you should have a retention strategy for your ecommerce business: