blockclubchicago.org/2026/10/16/delivery-robots-accused-of-scanning-customers-faces-sharing-biometric-data Delivery Robots Accused Of Scanning Customers’ Faces, Sharing Biometric Data
Two Chicago customers say delivery robots from Coco and Serve scanned their faces and hands with cameras and LiDAR without consent, and both have filed class-action suits under Illinois' biometric privacy law. Each says an app assigned the robot to his order though he never chose robot delivery, and both companies deny collecting biometric data.
— via Block Club Chicago, Kade Heather