https://www.bleepingcomputer.com/news/security/the-true-and-surprising-cost-of-forgotten-passwords/

We’ve all been there: staring at the login screen, trying to remember which password variation we’re supposed to use on a particular site. Thankfully, a quick call to the IT helpdesk can easily get us back on track. But multiply that “quick fix” across your organization — where employees average two resets a year — and your headaches (and costs) can compound. 

So how can your organization get password reset costs under control?