Tricking customer service

Tricking customer service

a year ago
Anonymous $gM56WhLPcK

https://www.bleepingcomputer.com/news/security/hackers-use-new-icebreaker-malware-to-breach-gaming-companies/

Hackers have been targeting online gaming and gambling companies with what appears to be a previously unseen backdoor that researchers have named IceBreaker.

The compromise method relies on tricking customer service agents into opening malicious screenshots the threat actor sends under the guise of a user facing a problem.