https://techmonitor.ai/technology/ai-and-automation/majority-of-global-it-professionals-report-feeling-burnout

More than half of IT decision-makers report feeling overwhelmed by their daily workload, a new survey finds. The study, commissioned by GoTo and conducted by market research firm OnePoll, reported that 58% of IT decision-makers are experiencing burnout, with the highest percentage in India at 78%, followed by the UK (60%) and the US (53%).

Amid increased digital demands in a post-Covid, hybrid-working world, the IT workforce cited an increasing number of daily tasks. The survey highlighted that the average IT professional only felt able to offer support on 85% of the customer support tickets they receive. While half of the tickets were considered easy to resolve, nearly one-third (29%) were difficult to troubleshoot.