Amazon fined in Poland for dark pattern design tricks

Amazon fined in Poland for dark pattern design tricks

a month ago
Anonymous $6hYC3Wwiad

https://techcrunch.com/2024/03/27/amazon-dark-pattern-design-fine/

Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction, of close to $8M (or in local currency: PLN 31,850,141), also calls out the e-commerce giant for deceptive design elements which may inject a false sense of urgency into the purchasing process and mislead shoppers about elements like product availability and delivery dates.

The country’s consumer watchdog, the UOKiK, has been looking into complaints about Amazon’s sales practices since September 2021, following complaints from shoppers, including some who did not receive their purchases. The authority opened a formal investigation into Amazon’s practices in February 2023. Wednesday’s sanction is the conclusion of that probe.