https://www.techdirt.com/articles/20210317/09055046435/modder-solves-gta-online-loading-time-problem-gets-paid-rockstar-it.shtml

When it comes to how the video game industry interacts with modding communities, it can be frustrating just how often companies see modders as a menace. Nintendo has a long, long history of treating mods as a threat to its control, but it is certainly not alone. But modding by and large is not a threat to game makers. Actually, it's a boon. Mods tend to make games more interesting to more people and can often lengthen the lifecycle of a particular game.

And sometimes a mod can simply fix a game. That is what a coder, going by the name t0st, did for the long loading times in Grand Theft Auto Online.