Content Moderation Case Study: Bumble Shuts Down Sharon Stone's Account, Not Believing It's Really Her (2019)

Content Moderation Case Study: Bumble Shuts Down Sharon Stone's Account, Not Believing It's Really Her (2019)

3 years ago
Anonymous $hYN7Hy7o7J

https://www.techdirt.com/articles/20210305/15395646375/content-moderation-case-study-bumble-shuts-down-sharon-stones-account-not-believing-really-her-2019.shtml

Summary: Almost any platform that allows users to create accounts eventually has to deal with questions of identity and impersonation. Many platforms set up systems like “verified” or “trusted” users for certain recognizable accounts. Others focus on real name policies, or trying to verify all users. But services often discover challenges that come with celebrity users and verification.

While it’s one thing to do verified accounts on platforms like Twitter, Facebook, or Instagram that are often used for promotion and connection, dating site verification is a bit different and more complicated. Setting up fake personas on dating sites to lure people into misleading relationships (for a wide variety of reasons) is so common that it led to the creation of a whole new term: catfishing. Many dating sites now take user verification quite seriously, not just to avoid catfishing issues, but for the safety and protection of their userbase -- who, by definition, are usually trying to meet someone new with the hope of getting together in person.

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