https://www.techdirt.com/articles/20211020/13270147784/facebook-ai-moderation-continues-to-suck-because-moderation-scale-is-impossible.shtml

For several years now, we've been beating the idea that content at moderation is impossible to get right, otherwise known as Masnick's Impossibility Theorem. The idea there is not that platforms shouldn't do any form of moderation, or that they shouldn't continue to try to improve the method for moderation. Instead, this is all about expectations setting, partially for a public that simply wants better content to show up on their various devices, but even more so for political leaders that often see a problem happening on the internet and assume that the answer is simply "moar tech!".

Being an internet behemoth, Facebook catches a lot of heat for when its moderation practices suck. Several years ago, Mark Zuckerberg announced that Facebook had developed an AI-driven moderation program, alongside the claim that this program would capture "the vast majority" of objectionable content. Anyone who has spent 10 minutes on Facebook in the years since realizes how badly Facebook failed towards that goal. And, as it turns out, failed in both directions.