https://techcrunch.com/2019/08/27/voiceops-seriesa/

At a time when the industry appears to bet that AI will replace most human jobs, starting with the tens of millions currently residing in call centers, one startup is working to use the same technology to empower the jobs it is pegged to displace.

VoiceOps, a San Francisco-based startup, today announced it has raised $9 million in a Series A financing round led by Bain Capital Ventures. Existing investors Accel and Y Combinator also participated in the round. As part of the new fundraise, Ajay Agarwal of Bain Capital Ventures is joining VoiceOps’ board of directors, the startup said.