What will charities look like in the future?
https://medium.com/digitalagenda/what-will-charities-look-like-in-the-future-7dadf15b5686
Written by James Plunkett, Executive Director of Advice & Advocacy at Citizens Advice
Many words have been written about digital disruption in the private sector. Less has been said — with commendable exceptions — about how charities will adapt to the digital age.