https://www.cnbc.com/2019/04/10/facebook-adds-new-tools-for-handling-accounts-of-deceased-users.html > Facebook unveiled artificial intelligence (AI) tools and new features to prevent upsetting users after their friends or family have passed away. > In a blog post on Tuesday, Chief Operating Officer Sheryl Sandberg said Facebook was taking several steps to support its users following the loss of someone close to them.