https://techcrunch.com/2020/05/12/atlassian-acquires-halp-to-bring-slack-integration-to-the-forefront/

Atlassian announced today that it was acquiring Halp, an early stage startup that enables companies to build integrated help desk ticketing and automated answers inside Slack. The companies did not disclose the purchase price.

It was a big day for Halp, which also announced its second product today called Halp Answers. The new tool will work hand in glove with its previous entry Halp Tickets, which lets Slack users easily create a Help Desk ticket without leaving the tool.