https://www.theregister.co.uk/2018/10/23/microsoft_windows_10_crisis/

Comment Windows isn't working – and Microsoft urgently needs to change how it develops the platform, and jettison three filthy practices it has acquired in recent years.

In 2014 Microsoft decided it could do a better job if it discarded a lot of software testers. This bright new dawn was lauded at the time by Peter Bright at Ars Technica in a piece titled "How Microsoft dragged its development practices into the 21st century". Testers were soooo 20th century.