http://www.postbulletin.com/life/health/closed-caption-phones-open-doors-for-hearing-impaired/article_c7c61b4e-8453-11e8-b367-5379a3e37582.html > Dave Cain hasn’t been comfortable talking on the phone for years. > The 71-year-old Elgin man has had tinnitus for most of his life. The resulting loss of hearing and ringing in his ears makes it next to impossible for him to make out what’s being said over the phone.