https://www.techradar.com/news/three-technology-trends-transforming-the-way-we-work

The advent and subsequent growth of fast and reliable communication tools (such as Flock and Slack) has changed the dynamics of the way we work on a daily basis. No longer are we tied to an office or a phone line, as today’s teams can work from anywhere. As a result, workers can collaborate more easily and build amazing things faster.

In truth, we are on the verge of an evolutionary shift in the way we work. Technology trends such as CX-first products and services, process automation and a host of AI technologies will lead the charge to unify and simplify enterprise communication, and make workplace collaboration easier and more efficient in the near future.