That sweater you don't like is a trillion-dollar problem for retailers. These companies want to fix it
https://www.cnbc.com/2019/01/10/growing-online-sales-means-more-returns-and-trash-for-landfills.html
As online sales boom, there's an inevitable side effect: More merchandise is getting returned, boosting costs and complexity for retailers.
"Shoppers return 5 to 10 percent of what they purchase in store but 15 to 40 percent of what they buy online," David Sobie, co-founder and CEO of Happy Returns told CNBC.