Airline refunds to be immediate under new federal rule, study shows JetBlue has worst delay-cancelation record
https://www.siliconvalley.com/2024/06/27/airline-refunds-to-be-immediate-under-new-federal-rule-study-shows-jetblue-has-worst-delay-cancelation-record/
Airline passengers who experienced delayed or canceled flights at the Bay Area’s three major airports would have been eligible for nearly $130 million in refunds from airlines last year if a new federal rule had been in place.
That’s according to a new study from the airline perk website Upgraded Points, which looked at the U.S. airlines and airports most impacted by a new Department of Transportation (DOT) rule that requires airlines to refund passengers immediately if their flight is canceled or delayed by more than three hours. The study lays out the financial fallout using 2023 flight data.