Rudeness leads to anchoring, including in medical diagnoses

Rudeness leads to anchoring, including in medical diagnoses

2 years ago
Anonymous $LNMzUc6XNz

https://www.sciencedaily.com/releases/2021/06/210610173949.htm

In "Trapped by A First Hypothesis: How Rudeness Leads to Anchoring" forthcoming in the Journal of Applied Psychology, Foulk and co-authors Binyamin Cooper of Carnegie Mellon University, Christopher R. Giordano and Amir Erez of the University of Florida, Heather Reed of Envision Physician Services, and Kent B. Berg of Thomas Jefferson University Hospital looked at how experiencing rudeness amplifies the "anchoring bias." The anchoring bias is the tendency to get fixated on one piece of information when making a decision (even if that piece of information is irrelevant).

For example, if someone asks, "Do you think the Mississippi River is shorter or longer than 500 miles?," that suggestion of 500 miles can become an anchor that can influence how long you think the Mississippi River is. When it happens, it's difficult to stray very far from that initial suggestion, says Foulk.