Xbox Game Pass Subscription Practices to be Changed per CMA Mandate

Xbox Game Pass Subscription Practices to be Changed per CMA Mandate

2 years ago
Anonymous $dEyjbtEkMr

https://wccftech.com/xbox-game-pass-subscription-practices-to-be-changed-per-cma-mandate/

Microsoft has agreed to implement several improvements to the Xbox Game Pass service following concerns from the UK's Competition and Markets Authority. These improvements will be adopted in the UK at first but will be applied globally overtime. The changes will have Microsoft become more transparent when someone signs up for a Xbox Game Pass membership.

As part of an investigation into the online console video gaming sector the Competition and Markets Authority (CMA) identified concerns about certain features of Microsoft’s auto-renewing subscriptions, in particular: whether it was clear upfront that contracts would automatically renew; how easy it was to turn off automatic renewal; and whether people may not have realised they were still paying for services they no longer used.